Firewall Engineer

Location : ,

Job Description

Palo Alto Firewall Engineer (Palo Alto)

Location: Offshore (Must work EST Time Zone)          


  • Provide firewall engineering and subject matter expertise in alignment with the FPL network architecture
  • Create and update Network Firewall Architectural Diagrams
  • Create, modify, and optimize firewall policies and rules to enhance network security
  • Responsible for the configuration, and maintenance of the Palo Alto Firewalls
  • Ensure that firewall policies align with the organization's security policies and compliance requirements
  • Ensure tools are configured to maintain the firewall infrastructure
  • Provide input for reports to Operations Manager such as capacity management, project status, ticket status, and trend analysis
  • Coordinate activities for the Firewall team
  • Ensure Network Firewall Service Level Agreements (SLAs) are being met
  • Manage the Service Now (SNOW) queue for Firewall requests and tickets
  • Create and maintain Firewall Standard Operating Processes and Procedures
  • Perform On-call support as part of team rotation
  • Provide weekly status reports
  • Plan and implement Firewall configuration changes following strict change management process to ensure no downtime or impact to the critical infrastructure or applications
  • Work with vendor support engineers on escalation and ticket resolution, root cause analysis
  • Work during FPL designated business hours


  • Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience)
  • 5-7 years of experience with Palo Alto firewalls management, administration and configuration
  • Certification in Palo Alto Networks, such as PCNSE (Palo Alto Networks Certified Network Security Engineer)
  • Strong knowledge of network security principles and practices
  • Proficiency in configuring and managing Palo Alto firewalls and related technologies
  • Experience with network protocols, VPN configurations, and security policies
  • Strong analytical and problem-solving skills
  • Excellent communication and teamwork skills


  • Listens to and understands audience. 
  • Develops relationships with that foster productive collaboration. 
  • Communicates effectively with stakeholders to identify needs and evaluate alternative technical solutions.

Preferred Qualifications

  • Ability to work both independently and within a team environment, being self-managed required.
  • Excellent oral, written, interpersonal skills required