Location : ,
Title : IT Program Manager
Core Responsibilities:
• Manage the program/project scope, objectives, and deliverables in alignment with organizational goals and leadership requirements.
• Develop and maintain a detailed program/project plan, including timelines, milestones, and resource allocation.
• Coordinate and oversee the execution, ensuring they are completed on time and within budget.
• Ensure program/project metrics are established according to the methodology used.
• Monitor performance, identifying and addressing any issues or risks that may impact delivery.
• Facilitate communication and collaboration among project teams, stakeholders, and senior leadership.
• Ensure program governance processes are followed, including regular status updates and decision-making forums.
• Drive continuous improvement in program management practices and methodologies.
• Optimize resource allocation across the program to maximize efficiency and effectiveness.
• Manage stakeholder relationships, ensuring clear communication and alignment with business objectives.
Key Deliverables / Value Enabled:
• Comprehensive program/project plan with clearly defined objectives, timelines, and resource requirements.
• Comprehensive budget management plan that clearly identifies all financials tracked monthly.
• Regular program performance reports and dashboards for executive review.
• Effective resource allocation plans and capacity management strategies.
• Risk management plans and mitigation strategies for program-level risks.
• Documentation of program governance processes and decision-making criteria.
• Stakeholder engagement and communication plans to ensure alignment and transparency.
• Foster a culture of continuous improvement to enhance program management effectiveness.
Preferred Skills and Capabilities:
• Strong understanding of program and project management methodologies (e.g., PMI, MSP, Agile).
• Program Planning: Expertise in developing and managing comprehensive program plans.
• Risk Management: Proficiency in identifying, assessing, and mitigating program risks.
• Budget Management: Strong skills in managing program budgets and financials.
• Change Management: Ability to manage and lead change within the program.
• Stakeholder Engagement: Excellent skills in managing and engaging stakeholders at all levels.
• Performance Monitoring: Ability to track and report on program performance metrics.
• Ability to navigate and influence in a complex, matrixed organization.
• Excellent communication and interpersonal skills (e.g., leadership, conflict resolution, negotiation, time management)
• Strong problem-solving abilities and a proactive approach to managing challenges.
• Proficiency in program management tools and software (e.g., Microsoft Project, SharePoint, MS Teams, Azure DevOps).
Absolute Must-Haves:
-Proven experience in program management with demonstrated success in managing large-scale, complex initiatives.
-Proficiency in program and project management methodologies (e.g., PMI, Agile).
-Strong skills in budget management, resource optimization, and risk mitigation.
-Excellent communication and stakeholder management skills, especially in a matrixed environment. Knows business processes
-Proficiency in program management tools like Microsoft Project, SharePoint, and Azure DevOps