Program Manager
Active Directory Migration Specialist
The client is seeking a professional with expertise in Microsoft Entra ID (Azure AD) and Active Directory (AD) to assist with the migration of identity provisioning and domain controllers from on-premises AD to Entra ID. The role involves defining technical specifications, ensuring compliance, and maintaining operating procedures for the Microsoft 365 team.
Key Responsibilities:
- Migration Support:
- Define technical specifications for migrating identity provisioning from on-prem AD to Entra ID.
- Plan and execute the migration of LDAPS and read-only domain controllers to Entra ID.
- Documentation and Process Improvement:
- Develop and maintain standard operating procedures (SOPs) for the Microsoft 365 team and IT staff.
- Analyze processes and recommend tools, training, or process changes to improve productivity.
- IT Support and Ticketing:
- Use IT ticket systems to track and resolve tickets.
- Ensure resolutions are logged, communicated to customers, and closed out effectively.
- Performance Monitoring:
- Manage and report key performance indicators (KPIs) to management.
- Maintain and contribute to updated SOPs and training manuals.
Required Skills and Experience:
- Technical Expertise:
- 5+ years of experience with Microsoft Identity for AD, Microsoft Entra ID (Azure AD), and MIM.
- Hands-on experience with Microsoft Identity Provisioning (Entra Connect, Cloud Sync, Provisioning Service).
- Familiarity with Entra Domain Services and Windows systems.
- Enterprise Environment:
- Proven experience in a 24x7x365 SLA production environment supporting large M365/Entra government or commercial tenants.
- Soft Skills:
- Strong organizational and problem-solving abilities.
- Ability to work collaboratively and maintain confidentiality.
This role is ideal for professionals experienced in Microsoft Entra ID migrations, IT operations, and process optimization within enterprise-level environments.