aem

Website Content Specialist

ROLES

• Play a pivotal role in developing, editing, and maintaining web pages and applications across our company's portfolio.
• Collaborate closely with cross-functional teams to implement A/B tests and personalized experiences, driving optimization of website content and functionality.
• A proactive approach to identifying and addressing challenges, coupled with your ability to manage the entire request lifecycle, ensures the timely delivery of high-quality web experiences.
• Provide technical support, troubleshoot issues, and seek out innovative solutions to enhance efficiency, ultimately contributing to the ongoing success of our web initiatives and organizational objectives.
• Responsibilities include, but are not limited to:
  • Develop, edit, and maintain web pages and applications for current and upcoming sites within the Travel + Leisure portfolio, ensuring alignment with brand standards and user experience goals.
  • Collaborate with cross-functional teams including Creative, Technology, Brand, and Business Development to implement A/B tests and targeted personalization experiences, optimizing website content and functionality.
  • Lead the execution of requests across departments, from initial concept to final implementation, while proactively identifying and addressing potential challenges.
  • Manage the entire operational request lifecycle, from gathering requirements to testing and launch, ensuring timely delivery of high-quality web content and features.
  • Provide technical support and troubleshoot content development and release issues, ensuring the stability and functionality of web properties.
  • Proactively seek out and implement technical solutions to enhance the efficiency and effectiveness of content updates and user experiences.
  • Perform additional duties as required to support the ongoing success of web initiatives and organizational goals. 

RESPONSIBILITIES

• 2 years of web producer/development experience.
• Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
• Bachelor’s degree (B.S.in Graphic Design, Multi-Media, Business, Journalism, Communications, Computer Science, Information Technology/Systems or Marketing) required.
• Knowledge and skills:
  • Demonstrated proficiency in verbal and written communication, adept at crafting tailored messages for diverse audiences with strong attention to grammatical accuracy.
  • Capacity to efficiently oversee multiple projects across various stages and budgets, ensuring timely progression and resource allocation.
  • Exceptional ability to work rapidly without compromising accuracy, maintaining high-quality standards in all tasks and deliverables.
  • Strong leadership, influencing, and communication skills to effectively collaborate with team members and stakeholders, driving project success.
  • Highly organized with a track record of holding others accountable for meeting project milestones and deadlines, fostering a culture of accountability and excellence.
  • Agility in prioritization and adaptability to swiftly respond to changing priorities and environments, ensuring optimal project outcomes in dynamic settings.
• Technical Skills:
  • Proficient in Content Management Systems (CMS), with a preference for experience with AEM (Adobe Experience Manager), ranging from intermediate to advanced levels.
  • Skilled in HTML and CSS, with an intermediate to advanced proficiency level, ensuring the ability to create and modify web content effectively.
  • Familiarity with reading and interpreting JSON, APIs, and JavaScript languages, enabling seamless integration and customization of web features and functionalities.
  • Knowledgeable in Agile/SCRUM methodologies, facilitating efficient project management and collaboration within dynamic development environments.
  • Strong understanding of the software delivery lifecycle, guiding strategic decision-making and ensuring alignment with project objectives and timelines.
  • Proficiency in project management tools such as Jira, Basecamp, VersionOne, etc., enabling effective project tracking, communication, and collaboration.
  • Experienced in project management and estimation, adept at accurately assessing and allocating resources (time and cost) for successful project execution.
  • Proficient in utilizing debugging tools to facilitate seamless content deployment and troubleshooting processes, ensuring efficient resolution of technical issues and maintenance of web functionality.
  • Proficient in Microsoft Suite and Google Suite, facilitating efficient communication, documentation, and collaboration across various platforms.
  • Familiarity with digital ADA compliance requirements, ensuring adherence to accessibility standards and inclusive web design principles.
  • Knowledge or certification in SEO practices is advantageous, contributing to optimized website performance and visibility.
• In this collaborative role, decision-making involves active participation from multiple business partners and stakeholders, ensuring that key decisions are reached through consensus and alignment with organizational goals.
• Functions with a significant degree of autonomy, demonstrating self-initiative and minimal need for direct guidance, while still operating under the supervision of a senior content specialist or manager. 
• The impact of decisions made by the incumbent on the organization is relatively low.