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Job Description

Job Title: AEM Program Managers

*Candidate local to Overland Park, KS - Bellevue, WA - Atlanta, GA

*Any Telecommunication background is must.

Job Description: 

Client is looking for a detail-oriented Program Manager with experience working with Adobe applications.

This person will be responsible for quality, on-budget, and on-schedule delivery of technology solutions. Areas of responsibility include project schedule variance, project financials, project success, project scope variance, project team utilization, and consistent high level of client satisfaction.

Responsibilities:    

  • Able to work on site in one of the following locations: Overland Park, KS - Bellevue, WA - Atlanta, GA
  • Builds and executes against all project-related plans to include a project schedule, communication plan, risk and mitigation plan
  • Manages day-to-day communications and expectations with key stakeholders to ensure project success 
  • Facilitates regular status meetings via phone, video chat, and in-person meeting; generates and presents weekly status reports
  • Collaborates with internal teams, third parties and client stakeholders to ensure activities are planned and executed in a timely manner in accordance with project schedule; creatively solves problems and brainstorms solutions; communicates difficult information timely and tactfully
  • Controls quality by reviewing deliverables prior to client presentation; enhances deliverables as needed; suggests process improvements when appropriate, ensures final acceptance
  • Manages risk, threats, opportunities, blockers and associated mitigation plans that could impact the success of the project; notifying internal and external stakeholders and escalating when appropriate
  • Understands all contract commitments, what Blue Acorn iCi is responsible for delivering, and ensures the delivery of those commitments by thoroughly tracking the submission and sign-off of acceptance with client stakeholders
  • Overall accountability for project gross margin and management of client budget
  • Manages change requests for all scope, schedule, or budget changes
  • Coordinates tasks assignment, monitors progress, and ensures proper task completion
  • Identifies resources needed and collaborates with Talent Management team to ensure optimal project staffing
  • Ensures client’s business objectives and KPIs are captured, understood, and measurable

Qualifications:   

  • Experience working with Adobe applications and/or Adobe Cloud products
  • Bachelors degree in a business-related field such as Business Administration, Management, Information Systems, Marketing
  • 5+ years experience in a project management role in the technology space
  • Project management (including risk, issue, dependency, process, and milestone management)
  • Demonstrated leadership, relationship-building, teamwork, and collaboration skills
  • Cross-functional team and people management
  • Budget and financial management including profit/loss, billing, and earned value management
  • Experience managing client and other third party relationships
  • Ability to manage and prioritize multiple projects
  • Ability to translate between technical and non-technical people
  • Ability to identify innovative ways to implement projects within established timeframes
  • Strong communication skills (written, verbal, presentation)
  • Coaching, mentoring, conflict resolution, and negotiation abilities

Preferred Skills & Technologies:   

  • Experience working at a professional services company such as an agency or consulting firm 
  • Experience managing complex web development projects 
  • Experience working in the eCommerce industry
  • PMP certification (Must)
  • Experience with JIRA and/or Mavenlink