Business Analyst

Location : ,

Job Description


Analyze data and activities to provide relevant and up-to-date information to support decision-making. At the higher levels, this role will also design and implement procedures and policies within their area of work.

Key Accountabilities:

  • Proactively research, produce, monitor, and analyze cost, policy, or other information to enable analysis of key themes and trends.
  • Manage the day-to-day relationship with relevant internal parties or employees to understand their requirements, deliver appropriate, customized solutions and advice, and build cross-functional work.
  • Develop and maintain effective relationships with key stakeholders to share best practices, provide technical advice, and build bases of influence.
  • Manage the day-to-day relationship with contract or external service providers, including negotiation, interpretation, and application of established and/or service level agreements to ensure adherence to standards and best outcomes.
  • Assist and coordinate work on projects by contributing to developing project standards and processes to improve project delivery within the relevant function.
  • Keep current with market/regulatory developments within your profession/discipline to optimize best practices.
  • Develop and maintain analytical systems, models, and procedures to support design solutions and enhance time/consistency/safety/efficiency and operability.

Additional Accountabilities:

  • Develop process and policy specifications, criteria, and options and evaluate those options to support senior management decision-making in the relevant field.
  • Research and analyze key themes from various data sources to identify how different scenarios may impact the business.
  • Design and implement new processes or policies to ensure all working practices (and, where relevant, health and safety standards) comply with National Grid policies and regulatory requirements.
  • Negotiate and agree on contracts with outside vendors, including standards of work/levels of service.
  • Contribute to the identification and formulation of strategic objectives specific to the area of work/business unit to drive change and innovation.
  • Lead, motivate, and develop a professional team, prioritize work, and allocate resources to ensure results align with expectations and customer/business objectives.
  • Develop and utilize peer group networks to absorb and apply technical/professional best practice within specialism.
  • Monitor and control allocated human and material resources, maintaining financial and progress forecasting to ensure projects are delivered according to schedule and within budget.
  • Manage key external relationships concerning local unions, regulators, and any data provided for business decision-making