Sr. Process Improvement BA
Must bring a minimum of 5 years in P&C Insurance (Property & Casualty)
Must bring a minimum of 10 years as a Business Analyst
Must have Excellent Communication Skills
Role Overview:
As part of our continuous efforts to enhance organizational profitability and operational efficiency, we are seeking a seasoned Business Process Improvement Specialist to join our team on a temporary consulting basis. This role is critical to a project focused on researching, analyzing, and redesigning our company’s processes to drive greater efficiency and profitability.
The Business Process Improvement Specialist will play a pivotal role in our project to assess and optimize our internal processes. The consultant will integrate with our Innovation Team to identify and document existing workflows, evaluate their effectiveness, and propose strategic improvements. Additionally, the consultant will explore and recommend technological solutions that can enable the successful redesign and/or automation of these processes.
Key Responsibilities:
- Process Mapping & Documentation: Conduct comprehensive research to identify and document existing workflows, processes, and procedures across various departments.
- Process Analysis: Analyze current processes to identify inefficiencies, bottlenecks, and areas for improvement with a focus on enhancing organizational profitability.
- Process Redesign: Collaborate with the Innovation Team to develop and recommend strategies for process redesign, ensuring alignment with business objectives and operational goals.
- Technological Solutions: Identify and recommend technological solutions that can support and enable process improvements, including automation tools and software platforms.
- Performance Measurement: Develop metrics and KPIs to evaluate the effectiveness of redesigned processes and monitor ongoing performance improvements.
- Reporting: Help prepare detailed reports and presentations for senior management, outlining findings, recommendations, and progress updates.
Qualifications:
- Experience: Proven experience in business process improvement, process mapping, and redesign within the insurance or financial services industry is preferred.
- Technical Expertise: Familiarity with process improvement methodologies (e.g., Lean, Six Sigma) and experience in identifying and implementing technological solutions.
- Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven recommendations.
- Collaboration: Strong interpersonal skills with the ability to work effectively with cross-functional teams and stakeholders at all levels of the organization.