Job Title - Sr. Business Analyst with Skyward or PowerSchool
Key Responsibilities:
- Business Process Documentation: Collaborate with client business partners to define, document, and present current technical footprints and define future state requirements.
- Technical Analysis & Support: Provide support and resolve complex technical issues within the Skyward Qmlativ product suite and other accounting/student information systems.
- ERP Deployment & Integration: Lead the technical selection, evaluation, and deployment of ERPs, including security integrations with third-party applications.
- Data Management: Manage the data ETL (extract, transform, load) process from legacy financial systems.
- Training & Support: Create and manage training sessions and assist in go-live planning, execution, and post-go-live support.
- Client Communication: Effectively communicate with various levels of end-users and stakeholders, including professional presentations.
Preferred Qualifications:
- Experience:
- Functional and deep technical experience working with the technical side of Skyward Qmlativ or similar K-12 ERP accounting systems.
- Experience with on-site and remote consulting work, particularly in K-12 district or campus environments (non-teacher roles).
- Prior experience with a consulting firm is a plus.
- Experience in enterprise-wide technical ERP administration or technical IT Accounting Information Systems.
- Proven experience in customer support roles and project management.
- Education: Bachelor’s Degree in Computer Science, Information Management, or a related field (Master's or MBA preferred).
- Technical Skills:
- Deep technical understanding of Software-As-A-Service (SaaS), Client/Server on-premises systems, high availability and scalability network design, Windows Server, Security (Group Policy), Windows SQL Server, TCP/IP, application technical configuration, SQL, report writing, relational database design, and query design.
- Strong analytical skills with a proven track record in advanced problem-solving.
- Experience with accounting systems, business analyst roles, and ERP project management.
- Expertise in tools like Windows, MacOS, Outlook, Word, Excel, PowerPoint, Visio (swimlane charts), msProject, Google Sheets/Pages/Slides, Webex, Zoom, SQL, and report writers.
- Soft Skills:
- Strong client relationship building, conflict management, and negotiation skills.
- Excellent organization, presentation, written, and verbal communication skills.
- Ability to work independently with limited direction, prioritize tasks, and organize workflow under narrow time limitations, ambiguity, and shifting priorities.
- Superior collaboration and interpersonal skills, with the ability to interface with all levels of management and staff.
- Contribute to a culture of high energy, can-do attitude, and going above and beyond for client satisfaction.