Location : ,
COMMUNICATIONS MANAGER
COLUMBUS, OHIO
ON SITE
6 Months Contract possible extension
PURPOSE OF POSITION:
The Corporate Communications Manager is the “reporter of the business.” This person is an
excellent storyteller and writer, someone who can engage others, and a key collaborator who
shapes the corporate communications strategy. This role will support Company cross-functional partners by developing and activating internal messaging and strategies, while
ensuring alignment to the company's mission, vision, principles, and brand.
TASKS AND RESPONSIBILITIES: The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned.
• Identifies and capitalizes on opportunities to promote and positively represent the organization through internal communication, specifically aligning to feedback from employees and ensuring senior leaders are well-informed on strategies and messaging.
• Participates in the design and execution of the companywide communication strategy, in addition to supporting philanthropy and sustainability strategies.
• Prepares, develops, and implements crisis communications.
• Maintains and owns all communication channels and platforms, intranet sites, TV signage, and emailing platforms. Manages efficient posts/emails as needed and handles removal and/or archival of expired or outdated content. Responsible for tracking and measuring the effectiveness of the site (e.g., Employee usage, open rates, etc.).
• Builds strong relationships with all levels of the organization when evaluating communication needs.
• Develops content and initiates editorial development, follow up, and measurement within an established deadline.
• Elevates various business units through the orchestration of celebratory weeks and/or events highlighting employee stakeholder groups.
• Actively participates in functional leadership meetings as a trusted thought partner.
• Seeks to have a deep understanding of the communications preferences for each business unit's employees.
• Participates on special project teams.
KNOWLEDGE, SKILLS, ABILITIES:
• Advanced ability to listen to understand, analyze, interpret, and strategize.
• Experience with supporting all levels of leadership and the ability to flex from strategic to tactical when needed.
• Ability to influence through words; strong listener who can capture the voice of leaders and translate accordingly.
• Ability to be a trusted partner with employees in supported business units.
• Superior verbal, written, and editing skills with a passion for storytelling.
• Ability to write quickly and clearly and adhere to deadlines when applicable.
• Advocate for the company culture, employee engagement, and weaving values throughout messaging.
• Excellent writing and grammatical skills and ability to adapt to an industry-specific style guide.
• Ability to use tact and professionalism including in times of extreme stress.
• Ability to think creatively.
• Ability to adapt, adjust and respond to difficult questions and issues.
• Ability to create, implement, and apply a budget.
MINIMUM EDUCATION/EXPERIENCE:
• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing or related fields or equivalent work experience.
• 7+ years' progressive experience in communications, aviation, change management, or equivalent.