We are seeking an experienced Salesforce Business Analyst to support a well-established Salesforce platform. The role involves collaborating with stakeholders to gather requirements, analyze workflows, and recommend process improvements. You’ll bridge the gap between business objectives and Salesforce solutions, ensuring alignment with evolving strategies.
Key Responsibilities:
- Collaborate with stakeholders to document requirements and translate them into technical specifications.
- Analyze current processes, identify areas for improvement, and recommend enhancements.
- Facilitate discussions between technical and non-technical teams, addressing requirements and concerns.
- Document systems, workflows, data models, and technical specifications.
- Manage tickets, identify bugs, and update requirements efficiently.
Requirements:
- 5+ years of Salesforce BA experience.
- Proficiency with Jira for issue and project tracking.
- Strong critical thinking, problem-solving, and collaboration skills.
- Ability to document current state systems and communicate effectively with diverse teams.
This is a high-impact role requiring immediate contribution to manage a growing workload.