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Business Analyst

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Job Description

Title :  Human Resources Business Systems Analyst

Complete Description

 

Proficient with Excel and/or Power BI

CARDINAL is the state HRIS.  This is a nice to have but not required.  Training will be provided.

·       Analyzes business analysis artifacts to develop and maintain business requirements and collaborate with IT development team to ensure systems are in alignment.  Write stories for consumption by Scrum team.

·       Maintains the OEBS product backlog to ensure a continual flow of tasks to the development team. 

·       Coordinates project tasks with stakeholders, team members, and other internal or external stakeholders.

·       Creates test plans and test scripts, conducts user acceptance testing, documents test results, and works with information technology staff to correct identified problems.

·       Develops end-user training materials and conducts training.

·       Provide application(s) support to agency users.  Troubleshoots data entry/application errors, isolates problems from symptoms, determines solution or alternatives, develops and implements a resolution.

·       Uses data extraction tools to gather and provide data to internal and external agency data partners based on requested criteria. 

·       Identifies data quality issues. Identifies root causes and develops action plan(s) to make improvements.  Provides end-user support such as responding to user questions, reporting system deficiencies, and working with technical staff to resolve problems.

·       Addresses outstanding service requests timely and accurately.

·       Monitors HR Help issues daily and provides expeditious resolutions.

·       Assist with reviewing data clean-up and digital scanning work product.

·       Other duties as assigned.

Education, Experience, Licensure, Certification:

Ability to successfully interact in a team environment and effectively communicate both orally and in writing across all levels of an organization. Experience with Oracle E-Business Suite is desirable.  Experience working in Human Resources is a plus.

Graduation from an accredited college or university with major study in Business Administration, Information Systems, or related field.  CBAP or CSPO certification is desired.