Role - IT Help Desk Specialist
Onsite || Bolingbrook, IL || Locals of IL ONLY!!
Skills -
Education:
- Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (preferred but not required).
Experience:
- 3+ years of experience in IT support, network management, or a related field.
- Hands-on experience with LAN/WAN management, network cabling, and IT equipment configuration.
- Experience with digital signage systems, professional-grade camera equipment, phone systems, and peripheral devices like printers, scanners, and RF guns.
Technical Skills:
- Proficiency in networking protocols, LAN/WAN infrastructure, and network troubleshooting tools.
- Strong knowledge of IT hardware, including routers, switches, servers, printers, scanners, RF guns, and phone systems.
- Familiarity with digital signage software, camera systems, and phone systems related to IT configurations.
Soft Skills:
- Excellent problem-solving skills with the ability to troubleshoot complex IT issues.
- Strong communication skills with the ability to explain technical concepts to non-technical users.
- Ability to work independently and manage multiple tasks simultaneously.
Physical Requirements:
- Ability to lift and move IT equipment, including servers, switches, cabling materials, and peripheral devices.
- Comfortable working in varied environments, including server rooms and outdoor settings.
Additional Requirements:
- Valid driver’s license with the ability to travel to branch locations as needed.
- Willingness to travel up to 50% of the time.
- Flexibility to work outside of regular business hours when necessary.