Microsoft 365 Administration
Must have skills : Microsoft 365 Administration
Job Description :
Required:
- Microsoft M365 Administration
- MS Conditional Access Rules
- Manage, review, and troubleshooting
- All changes need to be approved
- Litigation Holds
- Creating Holds manually in MS Purview for email, Teams messages and OneDrive
- Using a script to do the same, as necessary (when there are many usernames).
- Setting Lit Hold Ext. Attribute in AD
- Setting Lit Hold flag in Exchange
- Specific investigations (pulling email and Teams messages for HR)
- Providing permissions to other users in the Purview portal (lawyers, etc.)
- Power Platform
- Creating Power BI workspaces, configuring associated AD Groups.
- Power Apps
- Reviewing use case requests
- Licensing
- General troubleshooting and support as needed.
- Reviewing use case requests
- Licensing
- General troubleshooting and support as needed.
- Center of Excellence (COE)
- Maintaining latest updates
- SharePoint
- High level management on projects requested by the business
- Support and troubleshooting as needed
- Managing storage space (buying new storage as necessary - purchased as a license)
- Support tickets
- Ensure they are resolved, working with users as necessary. ?
- Ensuring approvals are received for requests (site admin changes, LSFS site changes and creations)
- New (full) SharePoint site requests
- Starting the process on data privacy approvals, as necessary. ?
- Facilitating external user creation, as necessary
- Entra ID
- Support and troubleshooting
- User sign-in issues
- Conditional access
- MFA / MFA resets / Authenticator setups
- Awareness of issues and communication throughout company / PCHD
- Requesting credits against applicable outages
- Creating Support tickets, helping others create support tickets.
- Monthly review of support tickets with MS Incident Manager.
- Entra ID Enterprise Applications (Azure)
- SSO (backup)
- Reviewing Admin Consent requests.
- Exchange Online support (exchange)