Implement new releases of service components into the operational environment following well-defined controlled processes of change, configuration and release management
Maintain accurate information on all IT assets and configurations within the service
Coordinate deployment and implementation projects of wide area networks for state agencies and institutions that require connectivity to the North Carolina Information Network
Develop provisioning, configuration and deployment plans and coordinate with agencies before and during the implementation of the plans
Ensure equipment availability and correct configuration, and general oversight of the entire project
Consult with service delivery staff to fulfill service requests that include provisioning of data locations
Demonstrated knowledge and experience in configuration of VLANs