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Product Manager
Product Manager with preferred experience in Scrum and/or Kanban software support and development teams, as well as experience in the Scaled Agile Framework (SAFe).
Responsible for the development and integration of new applications into the technical infrastructure and existing business processes. Provides technical or functional guidance to project or work teams as needed within a specific discipline. Collaborates on an on-going basis with the Business Systems Analyst. Analyzes, designs, develops, tests, debugs, implements, maintains and/or enhances existing or new systems that are reliable and efficient. Experience with Scrum and/or Kanban software support and development teams preferred. Experience with Scaled Agile Framework (SAFe) is desired.
Assist in the definition, development, and documentation of software's business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users
Analyzes, designs, develops, tests, debugs, implements, maintains, integrates, customizes, and enhances existing or new systems
Applies appropriate Agile or development methodologies, system development lifecycles, tools, and technology to manage development activities
Automates the handoff of code releases from development to operations (DevOps)
Participates in the change management and service ticket management processes including receiving, resolution monitoring, and ensuring customer satisfaction
Ensures user satisfaction by providing preventative maintenance, troubleshooting, and timely resolution of more complex problems
Designs, develops, and tests experimental application work to test new ideas with bounded cost and time frames
Ensures that applications processes are conducted in line with corporate social responsibility, security, compliance, environmental, and technical policies and applicable standards and legislation
Defines metrics and monitors Service Level Agreements (SLAs) for systems being developed
Performs other job-related duties as assigned
Consistently write, translate, and code software programs and applications; according to specifications and development standards per specific discipline
Assist in definition, development, and documentation of software's business requirements, objectives, deliverables, and specifications on a project-by-project basis n collaboration with internal users