Looking for someone who has more experience in building out office infrastructure as this will be a major part of the infrastructure PM role.
At least 4 projects dealing with in mergers/acquisitions (Recent experience is a must!)
Infrastructure Projects
10/10 communication skills!
Responsibilities:
Manage end-to-end delivery of multiple, enterprise-wide strategic projects evolving our business application and infrastructure platforms
Lead and work with organizational cross-functional teams to ensure on time, on budget, quality initiatives that support Five9’s business & technology strategies
Ensure solutions meet agreed quality criteria, address project issues and risks, and build trusted relationships between delivery teams and business partners
Collaborate closely with project stakeholders, to understand their requirements, provide expert advice on effort estimates and overall project feasibility, secure appropriate resourcing from business and IT teams, ensuring alignment of project with organizational objectives
Provide timely project updates and visibility into any factors impacting scope, schedule, or cost to sponsors and stakeholders
Create and maintain project artifacts including stakeholder presentations, project charters & plans, status reports, risk management reports, retrospectives, etc.
Provide guidance to project team members while adhering to PMO standards and processes
Develop strong working relationships with the business and technology teams to ensure overall program success
Proactively and aggressively manage expectations with stakeholders by aligning team members and management on project goals, scope and issues resolution
Bring knowledge of both Waterfall and Agile Project Management methodologies, processes and tools, including scope management, schedule management, cost management, quality management, resource management, procurement, change management, risks management, issues management
Work with the PMO team and contribute to process improvements to enhance quality and execution of initiatives
Apply business domain and technical acumen to ramp up quickly on Five9’s products, technologies, infrastructure, change management, development and release management processes.
Requirements:
7-10 years of enterprise program or project management experience
Experience presenting to C-level executives
Experience managing initiatives involving design and implementation of strategic IT Saas and in-house applications
Familiarity with data center operations and public cloud, including infrastructure, database, networking, telephony, voice, and information security
Self-motivated, energetic, excellent interpersonal, organizational, negotiation and conflict-resolution skills
Proven leadership and decision-making skills
Excellent verbal and written communication skills with ability to present information, status, and issues in a clear and concise manner at all levels of the organization
Able to understand and be involved in the technical details in order to successfully gather and understand complex requirements and drive projects to completion
Strong problem-solving and analytical skills
High degree of flexibility, independence, initiative, and detail orientation
B.S. in Business or Engineering discipline preferred