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serviceNow

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Job Description

Project Manager with ServiceNow

 

Must have skills : ServiceNow.

 

Job Description :

  • As a background you understand ServiceNow ITSM platforms:
    • Experience with ServiceNow system implementations like Asset management, change management etc.
    • Utilize best practices for defining business capabilities, understanding core requirements, and recommending technical solutions.
    • Utilize best practices for defining business capabilities, understanding core requirements and recommending technical solutions.
  • 10+ years of experience with managing diverse IT projects both large and small.
  • Knowledge of life cycle and project management methodologies
  • Ability to track costs, schedule, and performance progress.
  • Ability to identify and mitigate risks.
  • Manage and prioritize the backlog of work to ensure a clear roadmap for delivery, set and meet milestones, and balance work across internal teams, leveraging external implementation partners when necessary.
  • Implement improvements to automate business functions and make effective use of technology to improve the internal and external user experience.
  • Collaborate with vendors on learning best practices and configuration details of various systems to provide support management.
  • Develop a thorough understanding of the business goals, practices, and processes to translate them into system functionality and user-requirements that define scope and specifications to see them through to accurate solutions and facilitate dialogue and discussion between the business and internal and external providers.