SAMPro (Software Asset Mgmt) Process Consultant (Onsite)
Florham Park, New Jersey
Technical Requirements and Certifications »
- ITIL trained/Certified.
- Certified in any SAM program (CSAM) (Desired).
Education and Experience »
- 15+ years of hands-on experience in ServiceNow - SAMPro Process Implementation.
- Minimum 10+ years of relevant experience in Hardware and Software Asset Management lifecycle and Software License Compliance Management.
- Expert in data management tools (MS Excel, Smartsheet’s, MS Access).
- Experience with SAM Pro.
Knowledge, Skills and Abilities »
- Strong understanding on various publisher licensing models (i.e. Processor based, Core based, Floating Users).
- Should have excellent knowledge on building processes and procedure documents and explain the possible outcomes of each process with SAM process.
- Know SQL data schema and query writing.
- Very strong focus on process and ability to document procedures.
- Expert in complex publisher licensing i.e. Microsoft, Oracle, SAP, VMware, Symentec (at least any one).
- Must know about different data attribute required to calculate license consumption.
- Ability to work with data from various systems to locate information such as Contracts, purchase records, license agreements, etc.
- Basic understanding of different discovery tools (i.e. ServiceNow Discovery).
- Exceptional communication skills (English language).
- Ability to effectively manage people and process.
WHAT YOU’LL DO:
Job Responsibilities:
- Building End to End SAM operations and administration including software data quality check, data processing and reporting.
- Define SAM program operating model, Resource Requirements, SAM policies and document processes.
- Bring in best practices related License consumption reporting with using SAM tool.
- Share ideas and implement improvement initiatives in software asset and license compliance procedures.