Location : ,

Job Description


Contract FinTech Application Trade Support

MUST be local to New York City. Onsite (5 days a week)

This position will support Equities Front Office Traders, Middle Office Users and Compliance on the trading floor


Key skills: FIX, basic Linux and Python scripting


Compliance on the trading floor


  • Monitor trading system and FIX network connectivity
  • Troubleshoot real-time trading issues and investigate compliance inquiries
  • OMS and/or EMS knowledge and understanding
  • Communicate major incidents to stakeholders
  • Communicate and escalate issues to vendors
  • Gather requirement from traders and document for tracking and prioritization
  • Provide business specification to vendor and development teams to build the enhancement
  • Share business workflow with support & QA team to strengthen regression test suite
  • Maintain knowledge base, support scripts, documentation and procedures


  • 5+ years of experience working on a trading floor supporting mission critical applications in the Equities business (i.e. US Market Making, ETF, Electronic Trading, Global Program Trading, Options)
  • Strong knowledge in high touch trading workflow, FIX protocol, OMS, IOI, market data and CTM
  • Proficient in handling regulatory and compliance related requests (e.g. RegNMS, RegSHO, CAT, ACT, ORF, TRACE)
  • Familiar with Linux, SQL, JIRA & Excel
  • Familiar with Tidal, Control-M, Autosys or equivalent
  • Effective interpersonal skills and relationship-building skills
  • Strong written and verbal communication skills
  • Strong analytical and problem-solving abilities with keen attention to detail
  • Self-motivated with the ability to prioritize and execute tasks in a high-pressure environment
  • Experience with scripting and automation is a plus


  • Computer Science degree or 5+ years of experience with Front Office support.