Location : ,

Job Description

FinTech Application Trade Support


This position will support Equities Front Office Traders, Middle Office Users and Compliance on the trading floor.
Key skills: FIX, basic Linux and Python scripting, OMS experience (Fidessa and/or Flextrade)


•                      Monitor trading system and FIX network connectivity

•                      Troubleshoot real-time trading issues and investigate compliance inquiries

•                      OMS and/or EMS knowledge and understanding

•                      Communicate major incidents to stakeholders

•                      Communicate and escalate issues to vendors

•                      Gather requirement from traders and document for tracking and prioritization

•                      Provide business specification to vendor and development teams to build the enhancement

•                      Share business workflow with support & QA team to strengthen regression test suite

•                      Maintain knowledge base, support scripts, documentation and procedures


•                      5+ years of experience working on a trading floor supporting mission critical applications in the Equities business (i.e. US Market Making, ETF, Electronic Trading, Global Program Trading, Options)

•                      Strong knowledge in high touch trading workflow, FIX protocol, OMS, IOI, market data and CTM

•                      Proficient in handling regulatory and compliance related requests (e.g. RegNMS, RegSHO, CAT, ACT, ORF, TRACE)

•                      Familiar with Linux, SQL, JIRA & Excel

•                      Familiar with Tidal, Control-M, Autosys or equivalent

•                      Effective interpersonal skills and relationship-building skills

•                      Strong written and verbal communication skills

•                      Strong analytical and problem-solving abilities with keen attention to detail

•                      Self-motivated with the ability to prioritize and execute tasks in a high-pressure environment

•                      Experience with scripting and automation is a plus


•                      Computer Science degree or 5+ years of experience with Front Office support.