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skill

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Job Description

                                Desktop Support Specialist 

MANDATORY – MUST HAVE: 

  • Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
  • Installing and imaging new computers and loading of appropriate software for customers.
  • Installing local and network printers and other peripherals and configuration of same.
  • Migrating data and user profiles.
  • Documenting process and procedures related to technical field support activities.
  • Demonstrates knowledge and a working experience with ServiceNow call tracking system
  • State experience is a preferred.