Senior Engineering Technician
Job Description:
- Work closely and pro-actively with other engineering teams such as system architects, chip/board designers, software/firmware engineers, HW/SW QA teams and applications engineering teams to drive design, development, debug and release of next generations products.
- Work daily/diligently to maintain Service Level Agreement (SLAs), Turn Around Time (TAT); Availability targets
- Take active part in systems deployment and technology bring-ups by meeting Engineer and stakeholder requests/expectations
- Be responsible for daily systems recovery and take active part in system qualification
- Inventory and life-cycle management of ALL assets within the DCs/labs.
- Collect data for critical execution metrics.
- Create documentation detailing our Standard Operating Procedures (SOPs).
- Adhere to high level Datacenter/Lab standards and best-practices for maintaining a clean, well-organized, and above all - safe - environment.
- liquid cooled enterprise systems
REQUIRED
- Associates or Bachelor’s Degree in Engineering/Technical Major (or equivalent experience);
- Ability to perform independently - and in many cases autonomously - without requiring manager or senior staff supervision/guidance.
- Ability to work with teammates with excellent communication skills both written and oral of various abilities and experiences (technicians, engineers, systems administrators), to follow instructions, and take leads from senior/tenured staff.
- To be successful in this position, you should have a love of working with close-knit, multi-disciplinary teams, in a high-speed environment, and enjoy hands-on work with innovative, cutting-edge platforms and technologies.
- 2 + years working in data centers or large engineering labs with experience installing, handling, and troubleshooting PCBs such as PC Desktop, Workstations, system deployment (rack and stack) and Server motherboards, GPUs, NICs, cable (power, ethernet, fiber) rack power, PDU, etc.
- Experience with multiple distros/versions of Windows (including MS Office Suite/Google Docs/spreadsheets), Linux, and Mac operating systems; experience with TCP/IP networking, DHCP, and DNS.
- Experience using Netbox/Nautobot(or comparable DCIM tools) and Jira + ServiceNow(or comparable ticketing systems)
Preferred
- Experience with GIT/Perforce or other such SCMs and experience with SQL querying databases
- Experience with scripting (shell, python) and can read code (TCL, Java).
- Mechanically inclined and capable of physical/manual labor; Can handle a screwdriver and other such tools.
- Be someone who is energetic/enthusiastic, can iterate over repetitive tasks, is personable, capable/quick learner, and team focused
- Liquid cooling experience with high compute enterprise systems