This is NOT a Business Analyst role. This is a hands-on Systems Analyst doing complex configurations on their Sapiens system.
Candidates can come from a background of Guidewire, Duck Creek or Sapiens.
Essential Functions and Responsibilities:
Client Relationships
- Develop relationships with client personnel that foster positive client relationships
- Continually seek opportunities to increase customer satisfaction and deepen client relationships
Communication
- Conduct effective project progress evaluations in a timely manner
- Communicate information to the development team by writing technical specifications documents
- Prepare presentations using standard format and conduct sessions with business and technical audience
- Adhere to the project’s timeline and keep the Project Manager apprised of status, issues, and progress; attend project status and team meetings
- Demonstrate interpersonal skills needed to establish good rapport, generate enthusiasm, negotiate priorities, and to resolve conflicts between various groups
- Prepare both written and verbal communications in a professional manner Deliver information in a concise and professional format to staff in a formal setting
- Understand how to communicate difficult/sensitive information tactfully
Leadership/Project Management
- Assist in enforcement of project deadlines and schedules
- Work with other team members to ensure timely and high quality deliverables
Development
- Code/Configure changes in the Sapiens’ Core Suite
Testing
- Thoroughly Unit Test all configuration/development
- Participate in System Testing process, with QA team
- Participate in User Acceptance Testing process
- Document test cases and use them for long term regression testing
Qualifications and Education:
- Property & casualty insurance industry experience preferred, specifically in claims
- Minimum of 8 year of Associate Systems Analyst or Business Analyst-related experience
- BA/BS degree required (computer science or related field preferred)
- Proficient in Microsoft Office Suite (Excel, Access, PowerPoint, Word, Visio, and Project).
- Well organized with the ability to manage multiple tasks simultaneously in order to meet demanding deadlines
- Quickly understand the business issues and data challenges of client’s organization and industry
- Analytical thinker who can make informed decisions quickly and manage multiple work streams
- Ability to analyze reported issues to determine root cause
- Consistently deliver high-quality services to our clients
- Demonstrate an understanding of software development principles
- Provide support to Product, Underwriting, Claims, and Finance teams, often during non-business hours.
- Perform on-call support for systems or applications as assigned.
- Knowledge of Property Casualty Insurance.
- Policy and Billing Processing
- Experience with vendor tools used to for product development