Position: Cisco VOIP Architect ---you will Architecting/designing voice infrastructure- must have CCNA-Telecom or collaboration
Off hours work: Every couple of weeks there is scheduled off hours work for maintenance or upgrades. Otherwise, off-hours support is rare- the manager mentioned maybe 1 time/every 3 months
Certification: CCNA -telecom or collaboration – Required
Bachelors degree – Required
Project Scope:
Support 60 Arconic locations. Architecting/designing voice infrastructure. Mentor junior team members
Day to day duties: HW replacement, Refresh equipment, Clean up the environment, Currently using an older version of Cisco Call Manager- looking to upgrade – this person will lead the project
Technical requirement: Cisco Call Manager – 5+ years with design, configuration and architecture , SIP Trunking
Ideal candidates must have 5+ years of experience designing, implementing and managing the VoIP infrastructure of an organization in a Cisco environment.
- Architect, design, and maintain the VOIP infrastructure, ensuring scalability, reliability, and performance.
- Install, configure, and manage VOIP hardware, including Cisco Call Manager (CUCM), Cisco Unity, Cisco Voice Gateways, and Cisco ATA.
- Troubleshoot and resolve voice-related issues, ensuring minimal downtime and high-quality service.
- Manage SIP trunking and analog voice connections, providing seamless integration and functionality.
- Collaborate with networking teams to ensure smooth operation of VOIP over LAN/WAN infrastructure.
- Provide end-user support and maintain regular communication with customers to address any issues or concerns.
- Develop and maintain detailed documentation of the VOIP architecture, configurations, and processes.
- Ensure compliance with industry best practices and organizational security policies.
Education:
- Bachelors degree - Required
Certifications:
- CCNA Collaboration or Telecommunications - Required
Experience Required Skill Matrix:
- Candidate must complete the below qualification skills matrix
|
- How years of experience do you have in each of the below
|
List each company from your resume where skill was used or gained
|
- Expertise in Cisco Call Manager (CUCM) - 5+ years required
|
|
|
- Cisco Unity, and Cisco Voice Gateways
|
|
|
- Experience with SIP trunking and analog telephony - Required
|
|
|
- Deep knowledge of Cisco IP telephony solutions - Required
|
|
|
- Strong troubleshooting skills for voice and network-related issues
|
|
|
- Highly organized with strong documentation and record-keeping skills
|
|
|
- Excellent customer communication and support skills
|
|
|
- Basic understanding of LAN/WAN networking and its integration with VOIP
|
|
|
- Please provide LinkedIn Profile
|
|
|
- achelors degree – Required
|
|
|