PROFILE SUMMARY
ServiceNow Senior Consultant with 8+ years of succesful experence in dynamic tech environments. Expertise in ITSM, ITOM, Integration, AWS, Python, and Jenkins. Recognized for excellence by ServiceNow, committed to DEI initiatives, and skilled in leading cross-functional teams with tailored training sessions.
PROFESSIONAL EXPERIENCE
ServiceNow Senior Consultant
Deloitte | Jan 2022 - Present- Led multifaceted development projects integrating ServiceNow, AWS, and Python technologies
- Deployed AWS services including Lambda, RDS, EC2, and Beanstalk
- Demonstrated proficiency in ITSM, ITOM, and HAM domains
- Adept Python skills showcased in project implementations
- Established and maintained Jenkins CI/CD pipelines for streamlined project delivery
- Streamlined asset management processes and boosted team efficiency
- Implemented strategic task assignment and training initiatives
Senior Software Developer
Alcor Solutions Inc | Apr 2020 - Jan 2022- Senior Analyst skilled in Python, ServiceNow, and ITOM
- Proficient in Microsoft Excel, CSS, HTML, and JavaScript
- Manages diverse integrations using REST/Soap API and LDAP protocols
- Ensures smooth system connectivity and interoperability
- Recognized for sharp problem-solving acumen and attention to detail
- Drives efficient data analysis and process optimization initiatives
Senior Infra Developer
Cognizant Technologies Solutions | Jan 2019 - Apr 2020- Experienced Senior ServiceNow Developer specializing in pioneering AI and AWS Lambda for automation
- Enhances IT Financial Management (ITFM) module for resource allocation and cost management
- Leads transformative projects aligned with strategic objectives
- Drives organizational efficiency and cost-effectiveness
- Fosters innovation and collaboration in cross-functional teams
- Ensures alignment with organizational goals
Specialist
HCL | Oct 2015 - Dec 2018- Holistic approach to infrastructure solutions covering networking, storage, computing, and virtualization services
- Dedicated to designing and implementing robust environments for seamless operations
- Commitment to scalable infrastructure tailored to organizational requirements
- Trusted for end-to-end support ensuring optimal performance and reliability
- Focus on innovation and continuous improvement in emerging technologies
- Drive efficiency and adaptability in dynamic business landscapes
Prakhar Tiwari
ServiceNow Senior Consultant
Experience: 8 Years
TECHNICAL SKILLS
Discovery Itom ITSM Javascript CMDB Python Automation GIT Jenkins Servicenow Developer Workflow Web Services ITIL Rest Business Rules Client Scripts Integration Script Include Service Portal Cloud Management ServiceNow AWS RDS Rest API IntegrationEDUCATION
B.Tech (CSE) (Krishna Engineering College, Ghaziabad) - 2015
