PROFILE SUMMARY
ServiceNow Developer with 5+ years of experience in Scripting, Workflows, Tables & Fields, ITSM, HRSD, CSM, Asset Management, REST Integrations
PROFESSIONAL EXPERIENCE
Wine Distributor
Client: Global Shipping | Sep 2022 - PresentSoftware company
ServiceNow Developer
Client: Global Semiconductor company | Jan 2022 - Aug 2022Responsibilities:
- Developed solutions for Incident and Change tasks, customized workflows, and provided production support.
- Implemented scripted REST integrations, designed workflows for automated request closure, and provided production release support.
Environment: ServiceNow, JavaScript
ServiceNow Developer
Client: Global Software Company | Sep 2020 - Dec 2021Responsibilities:
- Orchestrated alert escalation with scripts and workflows. Configured on-call schedules and SMS notifications. Developed email actions.
- Integral role in upgrades, addressing records and defects. Provided production release support.
Environment: ServiceNow, JavaScript
Sowmya
ServiceNow Developer
Experience: 5 Years
TECHNICAL SKILLS
Servicenow Javascript HTML CSS Java ITSM HRSD CSM ACL Scripts Business Rules UI Policies Rest IntegrationsEDUCATION
B.Tech. in Computer Science Engineering (Godavari Institute of Engineering and Technology) - 2018
