PROFILE SUMMARY
Salesforce Commerce Cloud Developer with 13+ years of experience in analysis, design, coding, and testing. Skilled in customization, AWS, Jenkins, and troubleshooting. Proven leader in delivering scalable e-commerce solutions for enhanced user experiences.
PROFESSIONAL EXPERIENCE
Technical Lead SFCC
Nu Technologies Pvt Ltd | Aug 2023 - Feb 2024- Led the team through various phases of the Software Development Life Cycle (SDLC).
- Customized page layouts in Salesforce.
- Created data validation rules to ensure data integrity.
- Automated processes using workflow rules in Salesforce.
- Coordinated with third-party teams for service implementation and maintenance.
- Worked on site enhancements and product availability.
- Managed support activities for daily business operations.
- Involved in system object creation and content management.
- Prepared design documents and provided production support.
- Conducted bug fixing, code reviews, and conflict resolution.
Lead Engineer
GAVS Technologies | Aug 2019 - Aug 2023- Utilized ticketing tools such as Cherwell, Jira, and ServiceNow for creating and updating runbooks for client processes.
- Proficient in monitoring and maintaining system performance through tools like SolarWinds, New Relic, and Jenkins.
- Experienced in AWS management and network troubleshooting.
- Handled escalations to ensure timely issue resolution and client satisfaction.
- Specialized in managing back-end jobs in Salesforce Commerce Cloud.
- Integrated Bloom Reach to maintain 100% availability and performance.
Systems Engineer L2
Netcon Technologies | May 2016 - Aug 2019- Installed and configured Windows Server (2016, 2012, 2008, 2008R2) and Linux server/desktop operating systems (Redhat, CentOS, SuSE Enterprise Linux).
- Proficient in network configuration and troubleshooting.
- Managed OS updates and patches.
- Skilled in user administration and file permissions management.
- Experienced in performance monitoring and pro-active monitoring.
- Managed host configurations based on client requirements.
Systems Administrator
Various Projects | Jun 2008 - Jul 2016- Led a team in installing, configuring, and administering Windows 2008 and 2008 R2 Active Directory environments.
- Configured group policies and managed McAfee Antivirus Server setup within Active Directory.
- Proactively monitored server performance to minimize downtime and ensure optimal operation.
- Conducted OU (Organizational Unit) maintenance, including user and group ID creation/deletion.
- Managed mailbox movements and configurations within Windows 2008 and 2008 R2 Active Directory.
- Implemented regular backups and conducted disaster recovery drills to ensure data integrity and system availability.
Natarajan G
Salesforce Commerce Cloud Developer
Experience: 13 Years
TECHNICAL SKILLS
Salesforce.com Commerce Cloud SFRA API ATG JavaScript HTML SQL PL/SQL XML J2EE POSTMAN AWSEDUCATION
Master of Business Administration (Pondicherry University-Loyola college, Chennai, Ta) - 2019
