Drag

Natarajan G

PROFILE SUMMARY

Salesforce Commerce Cloud Developer with 13+ years of experience in analysis, design, coding, and testing. Skilled in customization, AWS, Jenkins, and troubleshooting. Proven leader in delivering scalable e-commerce solutions for enhanced user experiences.

PROFESSIONAL EXPERIENCE

Technical Lead SFCC

Nu Technologies Pvt Ltd | Aug  2023- Aug 2024
  1. Led the team through various phases of the Software Development Life Cycle (SDLC).
  2. Customized page layouts in Salesforce.
  3. Created data validation rules to ensure data integrity.
  4. Automated processes using workflow rules in Salesforce.
  5. Coordinated with third-party teams for service implementation and maintenance.
  6. Worked on site enhancements and product availability.
  7. Managed support activities for daily business operations.
  8. Involved in system object creation and content management.
  9. Prepared design documents and provided production support.
  10. Conducted bug fixing, code reviews, and conflict resolution.

Lead Engineer

GAVS Technologies | Aug  2019- Aug 2023
  1. Utilized ticketing tools such as Cherwell, Jira, and ServiceNow for creating and updating runbooks for client processes.
  2. Proficient in monitoring and maintaining system performance through tools like SolarWinds, New Relic, and Jenkins.
  3. Experienced in AWS management and network troubleshooting.
  4. Handled escalations to ensure timely issue resolution and client satisfaction.
  5. Specialized in managing back-end jobs in Salesforce Commerce Cloud.
  6. Integrated Bloom Reach to maintain 100% availability and performance.

Systems Engineer L2

Netcon Technologies | May  2016- May 2019
  1. Installed and configured Windows Server (2016, 2012, 2008, 2008R2) and Linux server/desktop operating systems (Redhat, CentOS, SuSE Enterprise Linux).
  2. Proficient in network configuration and troubleshooting.
  3. Managed OS updates and patches.
  4. Skilled in user administration and file permissions management.
  5. Experienced in performance monitoring and pro-active monitoring.
  6. Managed host configurations based on client requirements.

Systems Administrator

Various Projects | Jun  2008- Jun 2016
  1. Led a team in installing, configuring, and administering Windows 2008 and 2008 R2 Active Directory environments.
  2. Configured group policies and managed McAfee Antivirus Server setup within Active Directory.
  3. Proactively monitored server performance to minimize downtime and ensure optimal operation.
  4. Conducted OU (Organizational Unit) maintenance, including user and group ID creation/deletion.
  5. Managed mailbox movements and configurations within Windows 2008 and 2008 R2 Active Directory.
  6. Implemented regular backups and conducted disaster recovery drills to ensure data integrity and system availability.
Natarajan - Salesforce Commerce Cloud Developer with 13 yers of experience in Salesforce Commerce

Natarajan G

Salesforce Commerce Cloud Developer

Experience: 13 Years

TECHNICAL SKILLS

Salesforce.com Commerce Cloud SFRA API ATG JavaScript HTML SQL PL/SQL XML J2EE POSTMAN AWS

EDUCATION

Master of Business Administration (Pondicherry University-Loyola college, Chennai, Ta) - 2019

CERTIFICATIONS