PROFILE SUMMARY
Senior Associate Project with 10+ years in Salesforce and IT, I excel in collaborating with leadership to implement solutions using LWC, Aura, Apex, and Configuration. Skilled in SFDC applications, particularly Field Service Lightning, Service Cloud, and Sales Cloud.
PROFESSIONAL EXPERIENCE
Senior Associates Project (Technical Lead)
Cognizant Technology Solutions | Nov 2021 - Jun 2024- Participated in assignment and solution design sessions, providing recommendations and assessing technical impacts
- Mentored team members to develop new skills and deliver effective solutions
- Collaborated closely with the internal development team to align Salesforce with business requirements
- Emphasized continuous improvement in Salesforce implementation
- Conducted quality validation checks for coding and technical documents
- Implemented Queueable processes for optimized performance
- Engaged in Lightning development, including Split functionality
Associate Consultant
HCL Technologies Ltd | Apr 2016 - Oct 2021- Designed email templates using Visualforce (VF) and HTML
- Implemented triggers on Salesforce objects such as WorkOrder and Service Appointment
- Integrated with the BMS team via REST API for seamless data exchange
- Coordinated with technical teams during deployment phases
- Mapped business requirements to Salesforce solutions
- Implemented workflows and approval processes within Salesforce
- Managed sandbox refreshes and documented profiles and permissions
- Developed reports and dashboards to track performance metrics
- Contributed to system enhancements and job monitoring activities
- Conducted code reviews and deployed updates to testing and production environments
Salesforce Developer
Webmind Infotech | Aug 2015 - Mar 2016- Customized Visualforce pages and added custom buttons for scheduling on Opportunity, Leads, and Contacts in Salesforce (SFDC)
- Supported new workflows with custom objects and views
- Optimized performance with Apex classes and Visualforce components
- Implemented integration with SMS, email services, and REST APIs
- Created email templates for automated communications
- Developed Web-to-Lead functionality for lead generation
- Provided day-to-day support for Salesforce operations
- Integrated Company Demos on Demand with Salesforce
- Utilized Force.com Apex REST API for custom development
Salesforce Associate
Bluent Software Solution | Apr 2013 - Jul 2015- Managed Salesforce functional areas including data management, sales forecasting, contacts, leads, campaigns, opportunities, quotes, dashboards, and reports
- Set up Web-to-Lead functionality for lead generation
- Defined Lead Assignment Rules and managed user roles
- Configured security settings and established workflow rules
- Performed data migration using Salesforce Data Loader
- Designed custom objects, tabs, records, and views to meet business needs
- Implemented sales processes to streamline operations
- Automated customer communications for improved engagement
- Conducted user adoption programs to enhance Salesforce usage
- Identified and addressed usage problems to optimize Salesforce effectiveness
Rupesh
Senior Associate Project (Salesforce)
Experience: 10 Years
TECHNICAL SKILLS
Salesforce.com Apex SFDC Visual force Salesforce Configuration Aura LWC Trigger Dataloader FSL SOQL HTML CSS Java ScriptEDUCATION
Bachelors of Technology (Lovely professional University) - 2013
CERTIFICATIONS
- Salesforce Certified Platform Developer I
- Salesforce Certified Administrator
- Salesforce Certified Platform App Builder
