Drag

PROFILE SUMMARY

Senior Associate Project with 10+ years in Salesforce and IT, I excel in collaborating with leadership to implement solutions using LWC, Aura, Apex, and Configuration. Skilled in SFDC applications, particularly Field Service Lightning, Service Cloud, and Sales Cloud.

PROFESSIONAL EXPERIENCE

Senior Associates Project (Technical Lead)

Cognizant Technology Solutions | Nov  2021- Nov 2024
  1. Participated in assignment and solution design sessions, providing recommendations and assessing technical impacts
  2. Mentored team members to develop new skills and deliver effective solutions
  3. Collaborated closely with the internal development team to align Salesforce with business requirements
  4. Emphasized continuous improvement in Salesforce implementation
  5. Conducted quality validation checks for coding and technical documents
  6. Implemented Queueable processes for optimized performance
  7. Engaged in Lightning development, including Split functionality

Associate Consultant

HCL Technologies Ltd | Apr  2016- Apr 2021
  1. Designed email templates using Visualforce (VF) and HTML
  2. Implemented triggers on Salesforce objects such as WorkOrder and Service Appointment
  3. Integrated with the BMS team via REST API for seamless data exchange
  4. Coordinated with technical teams during deployment phases
  5. Mapped business requirements to Salesforce solutions
  6. Implemented workflows and approval processes within Salesforce
  7. Managed sandbox refreshes and documented profiles and permissions
  8. Developed reports and dashboards to track performance metrics
  9. Contributed to system enhancements and job monitoring activities
  10. Conducted code reviews and deployed updates to testing and production environments

Salesforce Developer

Webmind Infotech | Aug  2015- Aug 2016
  1. Customized Visualforce pages and added custom buttons for scheduling on Opportunity, Leads, and Contacts in Salesforce (SFDC)
  2. Supported new workflows with custom objects and views
  3. Optimized performance with Apex classes and Visualforce components
  4. Implemented integration with SMS, email services, and REST APIs
  5. Created email templates for automated communications
  6. Developed Web-to-Lead functionality for lead generation
  7. Provided day-to-day support for Salesforce operations
  8. Integrated Company Demos on Demand with Salesforce
  9. Utilized Force.com Apex REST API for custom development

Salesforce Associate

Bluent Software Solution | Apr  2013- Apr 2015
  1. Managed Salesforce functional areas including data management, sales forecasting, contacts, leads, campaigns, opportunities, quotes, dashboards, and reports
  2. Set up Web-to-Lead functionality for lead generation
  3. Defined Lead Assignment Rules and managed user roles
  4. Configured security settings and established workflow rules
  5. Performed data migration using Salesforce Data Loader
  6. Designed custom objects, tabs, records, and views to meet business needs
  7. Implemented sales processes to streamline operations
  8. Automated customer communications for improved engagement
  9. Conducted user adoption programs to enhance Salesforce usage
  10. Identified and addressed usage problems to optimize Salesforce effectiveness
Rupesh - Senior Assosiates Project (Salesforce) with 10 years of experience in Salesforce.

Rupesh

Senior Associate Project (Salesforce)

Experience: 10 Years

TECHNICAL SKILLS

Salesforce.com Apex SFDC Visual force Salesforce Configuration Aura LWC Trigger Dataloader FSL SOQL HTML CSS Java Script

EDUCATION

Bachelors of Technology (Lovely professional University) - 2013

CERTIFICATIONS

  • Salesforce Certified Platform Developer I
  • Salesforce Certified Administrator
  • Salesforce Certified Platform App Builder